We've been asking our clients and colleagues some questions on what they believe the top 4 technology headaches are in Phoenix-based engineering, architectural, and construction companies. Here is what they've come up with:
- Problem #1: You Have Constant Problems With CAD Files: Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for our clients.
- Problem #2: You Cannot Easily Share Or E-mail Large Files: How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?
- Problem #3: Surprise Bills From Bentley, False License Issues From AutoCAD: If you’re using Bentley Systems, it’s not uncommon to get a surprise bill at the end of the month for unexpected license fees. In AutoCAD it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to completely eliminate both problems.
- Problem #4: Poor Communication, Terrible Response Times And Horrible Service From Your Outsourced IT Company: When you call their office, you get voice mail. When they finally get around to calling you back, they don’t resolve the problem quickly and then take days or weeks to finally get it fixed. To make matters worse, you have recurring problems that come up again and again. Meanwhile, your blood pressure is going through the roof because you have hard deadlines that you MUST hit.
So, what do you think, is this a pretty comprehensive list or is there something missing? We would love to hear about your IT systems - pet peeves in the comments!
What are the 4 Biggest Problems Phoenix-based Engineering, Architectural, and Construction companies have with their Information Technology Systems?
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Office Smith LLC helps Phoenix-based Architectural, Construction and Engineering Firms avoid downtime and cyber threats by executing an IT strategy that ensures their business is protected, productive, and competitive.